8/24/2023 0 Comments Eyebeam 1.5 enhancedTo enhance the softphone user experience, eyeBeam 1.5 features “zero- touch” configuration for audio and video devices, such as headsets or web cams, enabling automatic configuration each time eyeBeam is started and whenever devices are changed. This reduces hassles for softphone users, while also decreasing the number of customer support calls for Service Providers. Additionally, eyeBeam 1.5 includes an enhanced contacts manager with Microsoft® Outlook® support and importing/exporting capabilities, which integrates with the presence capabilities already available with eyeBeam.įor the benefit of both enterprise and Service Provider customers, CounterPath has added enhanced performance management capabilities to eyeBeam. These allow enterprises and Service Providers to monitor voice quality in real-time, and create and manage VoIP quality reports for their subscribers.įurthermore, eyeBeam 1.5 includes additional features such as advertising display support and API improvements that allow for seamless integration of multiple handset and headset devices, resulting in a richer user voice and video experience all the while ensuring the delivery of maximum communication quality at low data rates. “Our goal is to provide the best softphone experience, regardless of device or application,” said Mark Bruk, CEO of CounterPath.
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